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Wednesday, November 17, 2010

Quotations on Service


1. Our service is the root of our reputation
2. Customer is “God” while serving
3. Service is not an end but, the mean to customers’ delight
4. Service is our mean and customers’ delight is our end
5. For our services, “Quality” is the backend while “Customer Friendliness” is the front end
6. Service is our greatest job as well as joy
7. Service is our greatest joy
8. Raw applications are like a cloth while customized ones are like stitched clothes to put on. We give our customers clothes but not a cloth. We tailor our applications according to needs of our customers.


1)       Customer’s delight is the greatest creed.

2)       Quality enhancement is the greatest creed.

3)       Betterment is the greatest creed.

4)       Use State of Art Technologies to be ahead of your competitors

5)       Use State of Art Technologies to be a leader in the market

6)       Take a daily pledge to maintain daily edge in the market/ over your competitors

7)       Leaders are those whom others follow

8)       Leaders are those whom his competitors follow

9)       Innovators and enjoy all the first mover advantages

10)    Become a leader to enjoy the first mover advantages

11)    Your quality must speak of you

12)    Your service must speak of you

13)    Be an out-of-box thinker to have an edge over your competitors

14)    When you use your own product, term it “Consumption”. When customers use your product, call it “Response” and when your competitors use your product, treat it as “the real success”

15)    To emerge as a leader, be realistic, responsive and responsible

16)    Treat complaints as exercises and mistakes as lessons

17)    Give people what they expect from you



General View(s):
• Service must be:
 Customer friendly
 Customer Centric
 Customized
 Cost effective

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