A technical writer is like an invisible teacher for the target audience. He is a link between the company and customer. Technical writing reduces the necessity for provision of customer support services. In the absence of technical writing, a company has to appoint hundreds of Customer Support executives, which is very expensive and hectic task, to answer the queries of various customers through the world.
It is wrong to assume that technical writers are confined only to software field and one can find them various fields such as telecom, electronics, electrical, mechanical, finance, medicine, government organization and NGOs.
It is wrong to assume that technical writers are confined only to software field and one can find them various fields such as telecom, electronics, electrical, mechanical, finance, medicine, government organization and NGOs.
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